When calling animal control if you do not get an answer it is important to leave a message. Cocke County has one animal control officer for the entire county. Many times, he is out of the cell phone coverage area in more rural parts of the county. During these times the phone does not always display a missed call. If you haven’t received a return call in what you feel is an adequate amount of time please contact the County Mayor’s Office at 423-623-8791 and someone there will take your call.